Your booking request is non-binding and will be confirmed by us within 24 hours. Upon receiving our confirmation, an advance payment of 100% of the total booking amount is required within 5 days to secure the reservation. The booking is valid only after receipt of the payment. If payment is not received within this period, the reservation will be canceled. Due to high demand, we are unable to hold rooms without payment for extended periods. Therefore, please only book once your travel plans are confirmed and your flights are booked. You can also inquire about availability for your desired period in advance via booking@punchitgym.com.

If you need to cancel your booking, you may do so up to 30 days before your scheduled arrival date. In this case, we will refund 80% of the amount paid, or issue a credit note for 100%, redeemable within two years. Unattended training sessions are non-refundable. No refunds will be granted for rebooking or early check-out after check-in. However, if you provide official documentation confirming an early departure, you will receive a credit note for remaining training sessions and any prepaid food cards, redeemable within two years.

In the event of unforeseeable circumstances such as pandemics, weather-related cancellations (e.g., floods, storms, fires), flight cancellations, or war-related incidents, we cannot offer cash refunds. However, the full amount paid will be available as a credit for future bookings.

Our gym operates year-round, except on the morning of January 1st and during April 13th and 14th (Songkran Festival), when both the gym and restaurant will be closed.

Before your stay, please download the Punch it App (link provided in the booking confirmation or via Google Play Store / Apple App Store) to access our facilities. Training sessions must always be booked in advance due to limited availability. Without prior reservation, participation in classes cannot be guaranteed. Should classes be fully booked for several days, we cannot offer refunds but will make every effort to find an individual solution. Please also note that you must upload a portrait photo in the app during your stay to facilitate easy identification of booked participants on-site.

Pre-booked meal packages can be redeemed at the Punch it Healthy Cafe. The price is 600 Baht per day, for which you receive a daily credit of 660 Baht for food and beverages. Credits can accumulate daily and do not have to be fully used each day. Golden Membership holders also receive an additional 10% discount on food and beverages. Any remaining credit at the end of your stay can be used during your next visit or alternatively redeemed for products at the Punch it Muay Thai Shop. Remaining balances cannot be refunded in cash.

Please note that we do not accept liability for accidents or injuries. Participants are responsible for organizing sufficient insurance coverage. We strongly recommend checking with your insurance provider to ensure your policy is valid internationally and specifically covers you in Thailand.

If you wish to rent a motorcycle, an international driving license (Category 1926) is required. Use of motorcycles is entirely at your own risk. Punch it Gym accepts no liability for accidents or damages. Any damages must be fully paid by the renter upon return of the motorcycle.

During your stay, photos and videos may be taken for promotional purposes. If you prefer not to have your images or videos published, please notify us in advance and inform our staff on-site.

For straightforward and cost-effective international money transfers with favorable exchange rates, we recommend using www.wise.com.

Please use this link: https://wise.com/invite/dic/markusm142. When entering our email address info@punchitgym.com, all necessary bank details will automatically be provided. Your first transfer using this link is free of charge.

The advance payment must be transferred to one of the following accounts and then confirmed by email to booking@punchitgym.com:

For international money transfers in Euro:

Please transfer exclusively in Euro to the following account (transfers in Thai Baht will be rejected and returned by the bank):

Account Holder:

Punch it Co., LTD.
IBAN: BE76 9673 8188 2595
BIC/SWIFT-Code: TRWIBEB1XXX

Address (Bank):

Wise
Rue du Trone 100, 3rd floor, Brussels,
1050, Belgium

For transfers in Thai Baht:

Account Holder:

Punch it Co., LTD.
Bank: Kasikornbank
Account Number: 1128507805
SWIFT-Code: KASITHBK
Branch: Chaweng Koh Samui Branch
Location: Koh Samui, Surat Thani, Thailand 84320

Please be aware that international bank transfers often incur unfavorable exchange rates and high fees.

Transaction fees charged by your bank or banks in Thailand are not covered by us. Such costs may be included in your final invoice upon arrival.

Should you have any questions or require clarification, please contact us at booking@punchitgym.com.